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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/10312

Title: The impact of motivation, on employee’s performance; the case of Komfo Anokye Teaching Hospital (KATH).
Authors: Fosu, Francis
Issue Date: 25-Jan-2017
Abstract: The purpose of this study was to assess the impact of motivation on the performance of clinical staff at Komfo Anokye Teaching Hospital” (KATH). The study specifically aimed at (i) evaluating the motivational activities embarked by the management of Komfo Anokye Teaching Hospital (KATH) in ensuring the performance of their clinical staff (ii) examining the current performance level of clinical staff at Komfo Anokye Teaching Hospital (KATH) in the execution of their daily operational activities (iii) evaluating how motivational packages affect the performance of clinical staff of Komfo Anokye Teaching Hospital in their daily operational duties and (iv) analyzing the challenges faced by the management of Komfo Anokye Teaching Hospital (KATH) in the implementation of motivational packages. A quantitative survey with the use of questionnaire was carried with 200 clinical staff. Data were analyzed using statistics package for social sciences (SPSS) version 17.0. The study revealed that although there are some motivational packages for clinical staff at Komfo Anokye Teaching Hospital such as Salaries, Job Security, Promotion, Training and Development, Working Aids/Tools/Good Physical working Environment, Recognition, Allowances, and Retirement Package, the system is not well developed and implemented since it is centred only on the top management of the hospital and concealed from the general staff. Also, the employees of KATH were therefore not fully satisfied with the motivational system and as such it has not reflected on their performance since the study found their performance to be low with regard to the motivational packages. Some major challenges the management faced in facilitating an effective compensation and remuneration packages for their staff includes insufficient funds, difficulty in adequately involving the large number of staff in the compensational plan. It is recommended that management of health care institutions should embark on appropriate motivational measures to increase employees’ performance.
Description: A thesis submitted to Department of Marketing and Corporate Strategy Kwame Nkrumah University of Science and Technology - School of Business in partial fulfilment of the requirements for the degree of Masters of Business Administration (Strategic Management option), Graduate School of Business, KNUST, 2016.
URI: http://hdl.handle.net/123456789/10312
Appears in Collections:College of Arts and Social Sciences

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