An investigation into worker satisfaction with construction site welfare provisions
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Date
2017-01-30
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Abstract
Provision of welfare facilities on construction site tends to have an impact on productivity
of works and can be costly if workers are dissatisfied. Construction workers on site need
a place to change, drink water, eats meals and snacks, visit lavatory and wash hands. Also
during break, they need a place to rest and to recover from fatigue each working day and
if welfare facilities are not available for use it affects their output and makes them
dissatisfied. The thrust of this research was to investigate worker satisfaction with
construction site welfare provisions in Ghana. The study set objectives to determine the
adequacy of welfare facilities on construction sites; to assess the state of welfare facilities
on construction sites; to assess worker satisfaction with construction site welfare
provision; and to establish factors that influence level of satisfaction of workers with
welfare provisions. A questionnaire survey was conducted on permanent workers at the
construction site of class D1K1 contractors at Kotoka International Airport vicinity. The
data collected was analysed using statistical package for social sciences (SPSS) to
perform descriptive statistics and the results presented using tables. The study revealed
that minimum welfare facilities were mostly not provided on site and in cases where they
were provided the numbers were not adequate. Workers were generally dissatisfied with
the provision, adequacy and condition of welfare facilities on their site. The
recommendation made were that, construction firms should be committed to providing
adequate welfare facilities at sites, client and consultant should ensure the minimum
welfare facilities are provided on site before approval is given to start actual construction
works, welfare facilities on sites should be properly maintained, adequate number must
be provided and the space should be well ventilated. Facilities should be accessible,
properly identified, clean and hygienic to use.
Description
A thesis submitted to the Department of Building Technology, College of Art and Built Environment in partial fulfilment of the requirements for the degree of Master of Science, 2016