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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/10537

Title: Management of learning spaces: emerging issues at KNUST, Kumasi
Authors: Gavu, Emmanuel Kofi
Tudzi, E.P
Ayittey, Jonathan Zinzi
Keywords: Outsourcing
Facilities Management
Issue Date: 2012
Abstract: Buildings and other related facilities provide the needed infrastructure for an organization’s core business. Therefore there needs to be a clear balance between the organization’s changing need, and the provision and management of the facilities that are necessary for its effective operations. Over the years the management of properties on the Kwame Nkrumah University of Science and Technology (KNUST) campus like the Central Classroom Block (CCB) has been the responsibility of the Estate Organization. End-users (staff and students) are most of the time not satisfied with services provided. The aim of this conceptual paper was to examine the current management practices of the CCB facility vis-à-vis an outsourcing arrangement and analyze the prospects. Main questions that the researchers were concerned about were whether outsourcing can be employed in the management of public educational facilities? If yes, can this arrangement enhance the core business of the University? The study reviewed relevant literature and used primary data obtained through interviews, questionnaires and observations in 2012. Purposive sampling was used to sample the population comprising users of the CCB and staff at the Estate Organization. Two scenarios were used for the analysis; current management structure and the second being a state with the introduction of a private management firm. The study revealed that the current state of the facility and management approach does not promote effective teaching and learning. The introduction of an outsourcing arrangement to a private facility management firm will ensure efficient management and end-user satisfaction.
Description: An article published by Gavu, Emmanuel Kofi; Tudzi, Eric Paul and Ayitey, Jonathan Zinzi in 2012.
URI: http://hdl.handle.net/123456789/10537
Appears in Collections:College of Architecture and Planning

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