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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/10862

Title: Factors affecting client–contractor relationship in the Ghanaian construction industry
Authors: Atuahene, B.T.
Baiden, B.K.
Agyekum, K.
Keywords: satisfaction
Issue Date: 12-Apr-2017
Publisher: ICIDA
Citation: ICIDA 2017 - 6th International Conference on Infrastructure Development in Africa - 12-14 April 2017
Abstract: Players in the construction industry should patronize relationship building because it is deemed as an important asset for many industries. Cordial relationship between clients and contractors is an antidote for the conflict and aggressive confrontational issues within the construction industry. The study sought to identify factors affecting client – contractor relationship in the Ghanaian construction industry. The study identifies fourteen factors central to relationship building between client and contractors within the Ghanaian construction industry and their prevalence explored from 145 contractors, conveniently sampled. Cronbach Alpha coefficient of 0.837 was recorded. Twelve significant factors were identified using the mean score ranking. The findings revealed that Professionalism, satisfactions, communication, commitment, value of the project, trust and conformance are highly significant factors affecting Client-Contractor Relationship. Neglect of the identified factors by either party could frustrate the individual and overall objectives of projects. Moreover, the use of innovative criteria by clients in selecting contractors for their projects is recommended and each party must execute their substantive roles toward the realization of the project objectives that enhances future collaboration. The study provides the empirical basis for relationship studies in the construction industry of developing countries, such as Ghana.
Description: In the proceedings of the 6th International Conference on Infrastructure Development in Africa, 12th April, 2017, KNUST, Ghana
URI: http://hdl.handle.net/123456789/10862
Appears in Collections:College of Architecture and Planning

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