Analysis of revenue collection target effectiveness of prepaid and post-paid metering system of electricity company of Ghana (ECG)
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Date
2021-06-15
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Abstract
This is the analysis of revenue collection target effectiveness of prepaid and post-paid metering system of the seven districts in the Tema region of Electricity Company of Ghana (ECG). The study used a descriptive method that involved questionnaires and documentary sources to implore data. 15 heads of the seven districts in the Tema region were contacted. The study attempts to analyze the effectiveness of revenue collection target of prepaid and post-paid metering system of Electricity Company of Ghana, with special focus On Development Strategies for Effective Revenue Collection Improvement. The findings showed that revenue collection using post-paid system is problematic since it is largely dependent on the effectiveness of the revenue collectors and as well as the prompt delivery of bills and also prompt payment of bills. Also, the findings show that ‘staff size’ followed by ‘Open more offices and collection centres ‘commitment of employees in revenue collection, Transparency and Revenue Administrative Capacity’ were deemed as inhibiting factors to effective revenue collection targets for postpaid metering system in the Tema region.
‘Open more offices and collection centres’ and ‘Transparency’ ranks the most important factors to consider for effective revenue collection targets for prepaid. Strategies have been suggested on how to mitigate the outcome of the study and recommendations given in the study, touched on provision of adequate logistics such as vehicles, office space, computers etc. prepaid metering system cannot be effective because as the name implies prepaid is technology driven and so there are no logistics particularly the pertinent hardware and software it will be impossible effectively collect revenue as well as the implementation of prepaid meters as their core and important concerned if they want or desired to ensure that there are effective revenue collection systems.
Description
Kwame Nkrumah University of Science and Technology, Kumasi Institute of Distance Learning, Accra Centre Department of Building Technology
Msc Project Management.
Keywords
Analysis of revenue collection, of prepaid and post-paid, Metering system, Electricity company of Ghana (ECG)