Assessing the effect of procurement planning on service delivery in the Kumasi Metropolitan Assembly (KMA)
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Date
2021-06-15
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Abstract
Procurement planning has been a primary function of procurement which has the possibility to
contribute to the accomplishment of local governments operation in improving service delivery.
It sets in motion the whole acquirement and procurement process of local governments.
Notwithstanding this importance, very little research has been done to scrutinize the magnitude
to which efforts in procurement planning can contribute to effective local governance. Local
government authorities, being among the public service institutions, have the responsibility to
ensure that procurement planning achieves what it intends for national development programmes
and specifically, the procurement activities. It is therefore important for the public organizations
to approach the procurement planning as critical success factor for the organizational success and
for the value for money in the whole procurement process. The aim of this research was to assess
the effect of procurement planning on service delivery within the Kumasi Metropolitan
Assembly. In order to achieve the aim and objectives of this study, the purposive sampling
technique was used. In all questionnaires were administered to 62 workers at the Kumasi
Metropolitan Assembly. The research reviewed procurement planning influences on service
delivery to a greater extent, as it can determine the cost and accessibility of a service. The major
importance of procurement planning that was established in the study were; procurement
planning ensures efficient and effective delivery of a service. The study also reviewed the
challenges faced in dealing with procurement planning. It is difficult for the workers to adapt to
new and changing procurement methods. The assembly does not have adequate personnel with
the requisite knowledge and skills in dealing with procurement issues. Based on these
challenges, some recommendations were suggested to help minimize procurement planning
challenges. The Assembly should provide in service training to build the capacity of workers in
dealing with procurement planning.
Description
A thesis submitted to the Department of Building Technology College of Art and Built Environment in partial fulfilment of the requirements for the Degree of Master of Science.
Keywords
Assessing, effect of procurement planning, Kumasi Metropolitan Assembly (KMA)