A study of the challenges associated with project stakeholder management in the Ayensuano Dstrict Assembly
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Date
2021-06-17
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Abstract
Stakeholder management encompasses coming out with the various types of stakeholders,
collecting their details, defining their purposes in a project, assessing their strength and
weaknesses, identifying strategies, forecasting their behavior and developing and implementing a
strategy for managing these stakeholders. Stakeholder management has an effect on the
reputation of a project. However, there are numerous challenges that affect the effective
management of stakeholders in the construction industry. Therefore, the aim of the study was to
explore the challenges associated with the management of stakeholders in the Ayensuano District
Assembly. With this aim, three objectives were established which were to identify the challenges
associated with effective stakeholder management in in the Ayensuano District Assembly, to
identify the causes of the challenges related with effective stakeholder management in the
Ayensuano District Assembly and to identify the strategies for improving effective stakeholder
management in the Ayensuano District Assembly. In order the achieve the aim and objectives of
the study, the quantitative research method was adopted. Structured questionnaire was developed
based on the findings of the extensive literature review. The questionnaire was distributed to
thirty-two (32) construction firms who have worked with the Ayensuano district assembly since
2012. Therefore, using the census sampling technique, thirty-two (32) questionnaires were
distributed and twenty-seven (27) were retrieved for analysis forming a response rate of 84.37%.
The respondent rated their responses using the five-point Likert scale and their ratings were
ranked using the Relative Importance Index (RII) formula. The analyzed data revealed that,
unidentified stakeholders were the most severe challenge of stakeholder management. Also, the
most significant cause of the challenges associated with stakeholder management was
unsupportive top management Lastly, the most significant strategy to improve stakeholder
management was acknowledging the relevant concerns of stakeholders. From the findings of the
study it was recommended that, construction firms should acknowledge the relevant concerns of
stakeholders in order to bring them on board with regards to the objectives of the construction
project. Some of the limitations to the research were that, the study was limited to the Ayensuano
district only. Therefore, the outcome of the study is practical only to district assemblies of
similar characteristics. Also, this study was limited to only internal stakeholders and lastly, this
study was limited to construction firms.
Description
A dissertation submitted to the Department of Construction Technology and Management, College of Art and Built Environment in partial fulfilment of the requirement for the Degree of Master of Science in Project Management.
Keywords
Stakeholder managemen, project performance