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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/14033

Title: Assessing the impact of communication methods on performance of oil and gas projects in Ghana
Authors: Dwomoh, Eric
Adjei-Kumi, T
Keywords: impact of communication
performance of oil and gas projects
Issue Date: 18-Jun-2021
Abstract: Even though much emphasis has been put into project management practices for years, projects continued to struggle and even fail. Communication has been identified as a main reason why projects fail. It has then become known that 90% of project management is on communication. What communication methods to use, the barriers communication face, all contribute to the performance of a project. Oil and gas projects in Ghana cannot risk failure due to communication and therefore, this study is aimed to assess the impacts of communication methods on project performance of oil and gas projects in Ghana with emphasis to time. To achieve this, three objectives were set: to identify the frequently used communication methods and their importance on oil and gas projects in Ghana, to identify the significant barriers of communication in oil and gas projects in Ghana and to determine the impacts of communication methods on time on oil and gas projects in Ghana. Literature review revealed much research undertaken in the construction industry with respect to project communication but not much in the oil and gas industry. Therefore, most ideas were taken from the construction industry and applied directly to this study in oil and gas which does not defer significantly. The literature established the basis for questionnaire development. The questionnaire was distributed to 120 respondents in the oil and gas sector in Ghana using google survey. These respondents were selected using purposive sampling. 102 completed questionnaires were received. Descriptive statistics was used to analyze demographics whiles the subject variables were analyzed with Relative Importance Index (RII). Also, reliability test was performed on the subject variables to determine their Cronbach’s Alpha values. Results indicated that majority of the main communication methods that were important to respondents in a specific order also had same ranking order for the impacts on project time. This revealed that there is a direct link between the importance and impacts of the communication methods on time. Two methods each of interactive communication (meetings and phone calls), push communication (emails and reports) and pull communication (lessons learned and e-learning) ranked higher on the RII indicating importance of all methods of communication. Recommendations made to the industry players to implement communication methods efficiently as they have a direct link to project performance (project time). Also, barriers to communication revealed that organizational barriers are the major cause of ineffective communication as it was ranked highest. To improve this, it was suggested that organizations should put in strategies to overcome communication barriers.
Description: A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the Award of the Degree of Master of Science in Project Management. November, 2019
URI: http://hdl.handle.net/123456789/14033
Appears in Collections:College of Architecture and Planning

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