Stakeholder management practices in public infrastructure delivery In Ghana Municipal and District Assemblies in the Eastern Region of Ghana
Loading...
Date
2021-07-13
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
The overall goal of this study was to assess stakeholder management practices in public
infrastructure delivery in Ghana with a focus on Municipal and District Assemblies’ in the
Eastern Region of Ghana. The objectives informed the thematic areas for the literature review.
Both known and new concepts were reviewed to give further clarity to the study. An
exploratory design was effectively utilized for this research. Primary data were collected
through the use of structured questionnaires, data gathered were analyzed and findings
discussed. A sample of 96 respondents were gathered from the 26 MDAs in the region. The
study revealed that MDAs usually conduct stakeholder forum to identify stakeholders of
infrastructure projects. However, the selection is largely based on interest and its normally
done throughout the project life cycle The study revealed that the assembly develop a RACI
matrix which identify who is responsible, accountable, consulted, informed, for project
activities, task and delivery, the assembly publishes communication plan that sets expectation
about how the project information will be shared, The assembly influence and motivate teams
to achieve project objectives and overcome political obstacle such as resistance to change.
The study also revealed that effective stakeholder has effect on project duration, cost, quality
and satisfaction among stakeholders. However, the study identified several challenges from
internal sources, external sources and dual sources that militates against effective stakeholder
management in MDAs in the Eastern Region of Ghana. It is recommended that there is the
need to educate all stakeholders on the project and clear communication from the beginning
to ensure better understanding among all stakeholders
Description
A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the Award Degree of Master of Science in Project Management September.
Keywords
Stakeholder Management Practices, Public Infrastructure, Projects Delivery