Socially responsible supply chain management in firm performances: the moderating role of institutional pressures.
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Date
2023
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KNUST
Abstract
Businesses have progressively embraced SRSCM (Socially Responsible Supply Chain Management), integrating social factors into their supply chain management practices, in response to the growing challenges presented by the escalating social pressures associated with global sustainability. This study focuses on the increasing importance of social responsibility, human capital, and technology in supply chain management within the context of TECON. The objectives of the study include analyzing socially responsible supply chain practices in pharmaceutical companies, examining their performance, assessing the impact of socially responsible supply chains on performance, and exploring the role of institutional pressures. The study employed a descriptive survey as a research design. A Stratified Sampling Technique was used to collect data from 100 TECON staff members through a Self-Administered Questionnaire. Subsequently, the collected data was analyzed using SPSS software. Key findings indicate that Socially Responsible Supplier Selection Processes are known, efforts are made to improve delivery performance in Socially Responsible Supply Chain Management, social capital plays a role in supply chain management, and institutional social pressures impact delivery performance. The study recommends tailoring supplier selection processes to address social constraints, ensuring transparency, improving delivery performance, maintaining social capital, and addressing institutional pressures to enhance the positive impact of socially responsible supply chain management on pharmaceutical product distribution and sales targets.
Description
A thesis submitted to the institute of distance learning, Kwame Nkrumah university of science and technology, in partial fulfillment of the requirement for the award of master of science degree