The effect of procurement policies and procedures on procurement performance. The moderating role of top management support.
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Date
2023
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KNUST
Abstract
Procurement policies and procedures are crucial for shaping the procurement process, ensuring fairness, transparency, and efficiency. Top management involvement and support are essential for compliance with regulations and achieving favourable outcomes. In this study, we will investigate the relationship between top management support and procurement performance, as well as the relationship between procurement policies and performance in the public sector. The study will also assess the moderating impact of top management support on the relationship between procurement policies and performance. The study was carried out in Ghana, where the public sector is the main area of attention, to help attain these goals. The location of the study's industry and the relevance of adherence to procurement regulations and procedures in the public sector both had a role in the decision to choose Ghana as the research site. One hundred purchasing managers working for public sector firms in Ghana’s greater Accra region were surveyed as part of the study using a convenience sample technique. Ibm spss version 26 and smart-pls, were used to examine the moderating effects of top management support on the impact of procurement policies and processes on procurement performance. The study found a significant positive relationship between procurement policies and procedures and procurement performance, highlighting the importance of effective policies in enhancing transparency, fairness, competitiveness, efficiency, and effectiveness in government contract awards. Support from top management was also crucial in enhancing procurement performance since it encouraged truthfulness, integrity, and regulatory compliance. The study advises managers to create policies and procedures for procurement that are open, competitive, efficient, and effective. It also advises managers to invest in the training and development of procurement professionals and to regularly monitor and evaluate procurement performance in order to pinpoint areas that need improvement.
Description
A thesis submitted to the department of supply chain and information systems institute of distance learning, in partial fulfilment of the requirements for the award of the degree of master of science in procurement and supply chain management