Supply chain management and its impact on oil and gas production. A case study of oil and gas firms in Ghana.
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Date
2023
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KNUST
Abstract
The oil and gas firms in Ghana are faced with operational challenges in most of their supply chain activities. The study assesses scm's impact on operational performance in Ghana’s oil and gas sector through three objectives. It explores the influence of scm on efficiency and cost reduction, investigates tqm's relationship with efficiency and customer satisfaction, and explores tqm's moderating role in the scm-operational performance link. A descriptive design and cross-sectional survey are employed, guided by positivism. Purposive sampling of 160 participants is justified, and data collection utilizes a likert-scale questionnaire. The focus on managerial roles aligns with their supply chain expertise within 15 chosen companies. Quantitative approach was used for collecting data and analyzing data. The study adopted statistical package for the social sciences (spss) and Andrew Hayes process macro module to conduct regression, reliability, correlation, descriptive and moderation analysis. The study found out that supply chain management (scm) has a positive and significant influence on firm performance. Total quality management (tqm) positively affects firm performance. Total quality management does not moderate the supply chain management and firm performance. It is recommended that organizations and managers should focus on integrating robust supply chain management practices and total quality management principles to enhance firm performance, leveraging the positive impacts of both strategies.
Description
A thesis submitted to the department of logistics and supply chain, institute of distance learning, in partial fulfilment of the requirements for the award of the degree of msc. Procurement and supply chain management