Assessing the relationship between learning orientation and innovation performance of healthcare industries in Ghana: the mediating role of supply chain integration and moderating of environmental uncertainty
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Date
2023
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KNUST
Abstract
Intense international competition, rapid technological advances, and potential customer expectations can cause terrible turbulences in organisations therefore they try to differentiate and gain competitive advantage. Learning orientation orients organisations in the direction of creating and using knowledge, so it can improve the organization’s desire to acquire, assimilate, transform and exploit the external knowledge. Learning occurs through interacting knowledge with action and leads to acquiring and disseminating knowledge and it influences innovation performance in organizations. This research sought to assess the effect of learning orientation on innovation performance of healthcare industries in Ghana coupled with the mediating role of supply chain integration and moderating of environmental uncertainty. This research was a quantitative study and an explanatory research design was employed to achieve the three objectives of the study. A developed questionnaire was used to collect data from selected healthcare industries in Ghana using 132 respondents. Data entry and analysis was conducted through Microsoft Excel Software, SPSS and Hayes Process Macro. Results were presented using descriptive, correlation and regression tables. Results showed that four out of the five proposed hypotheses were supported. Learning orientation had a positive and significant effect on Innovation Performance (p < 0.05). Also, the effect of Learning Orientation on Innovation Performance was mediated by Supply Chain Integration. Finally, Environmental Uncertainty did not moderate the effect of Supply Chain Integration on Innovation Performance. This research concludes that learning orientation play a key role in the improvement of innovation performance notwithstanding the critical contribution of environmental uncertainty and supply chain integration. As a result, organisations in Ghana must synchronise effective learning orientation, environmental uncertainties and supply chain integration in their strategic planning.
Description
A thesis submitted to the department of supply chain and information systems in partial fulfillment of the requirement for the award of the degree of master of science procurement and supply chain management