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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/3779

Title: An evaluation of reader services at the University of Science and Technology (U.S.T) Kumasi Library
Authors: Osei, Isaac
Issue Date: 11-Sep-1991
Series/Report no.: 1955;
Abstract: The U. S. T. Library, since its inception, has remained the best university agency for collecting and organising knowledge for effective use and continues to provide important services and facilities to support the University to meet her noble objectives. The problem is posed as to whether it is effectively and efficiently fulfilling its educational objectives. This study has therefore, been carried out to determine the extent to which the Library meets demands placed on it by its readers. Using data obtained mainly through the client-centred method and complemented with objective methods, the study evaluated the facilities, resources, services and the overal1 1evel of performance of the Library. It is revealed that whereas the Library’s own total collections are inadequate to meet demands, its resort to cooperative activities immensely helps it to mitigate this problem. It is also revealed that physical facilities are inadequate and that the provision of such facilities for 1 earning and study are unsatisfactory. Its overall level of performance in the provision of information and services is found to be satisfactory in either case. Cognisance is taken of the constraints in the use of both the subjective and objective methods in an evaluation of’ this type. Particularly, the constraints that make it difficult to use the objective criteria, measures and indicators of performance within the environment in which the U.S. T. Library operates are highlighted. The study concludes by recommending measures which would enhance the effective use of the Library and its collections as well as the performance level of’ the Library.
Description: A thesis submitted to the Board of Postgraduate Studies, Kwame Nkrumah University of Science and Technology, Kumasi, in partial fulfilment of the requirements for the award of the Degree of Master of Philosophy in Library Studies, 1991
URI: http://hdl.handle.net/123456789/3779
Appears in Collections:College of Arts and Social Sciences

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