Measuring the Efficiency of University Libraries, Ghana- Using Data Envelopment Analysis Method

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2011
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Abstract
Data envelopment analysis is a non- parametric linear programming based technique used for measuring the relative performance of organisational units where the presence of multiple inputs and output makes comparison difficult. The aim of this project is to apply Data Envelopment Analysis in order to measure the relative efficiency of University Libraries. The data for three universities for years 2009 and 2010 has been estimated. We identified one input and two outputs. The input variable is print edition expenses. As outputs variable we identified: number of customers served and number of books borrowed. We found that one library formed the efficiency frontier in 2009 and one university formed the efficiency frontier in 2010.
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A thesis submitted to the School of Graduate Studies, Kwame Nkrumah University of Science and Technology, Kumasi, in partial fulfilment of the requirements for the award of the Degree of Master of Science in Industrial Mathematics,
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