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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/4200

Title: Enhancing productivity through the use of leadership styles in voluntary sector organizations: A case study of the Dormaa Presbyterian Hospital
Authors: Amponsah-Frimpong, Ata
Issue Date: 5-Jun-2011
Abstract: There have been growing concerns on achieving higher productivity in organizations and businesses throughout the world. Leadership is crucial to the attainment of organizational goals and targets. This study examines the leadership styles in the Dormaa Presbyterian Hospital. The aim of the study is to examine the leadership practices and how they impact on employee performance and productivity in a voluntary sector organization. The target population was the employees of the Dormaa Presbyterian Hospital and the health centres under its supervision. In total, one hundred and twenty employees were involved in the study. Interviews, an employee questionnaire and review of relevant literature were the methods used for data collection. Data was analyzed through the Statistical Package for the Social Sciences (SPSS). It was found that leadership played a vital role in the attainment of higher productivity in voluntary sector organizations through the projection of vision and setting of targets. That, adequate training, setting of annual performance standards and the provision of the necessary tools and materials by management helped to enhance productivity. Concerning leadership practices it came out that there was an effective working relationship between management and staff at all levels of the organization. There was also harmony at the workplace since effective mechanisms existed to resolve conflicts quickly and employees were allowed to discuss issues freely during meetings. Findings from the study revealed the drawbacks of the leadership in the Dormaa Presbyterian Hospital which included unequal distribution of opportunities and incentives, outmoded laboratory equipment and ineffective mechanisms of assessing and reporting employee performance. The study therefore recommends that the leadership should involve employees in the day to day administration of the organization and also provide up-to-date information about essential drugs and ensure the modernization of the laboratory and finally streamline the methods and procedures of assessing and reporting employee performance. This study has implications for health policy and practice as well as further studies in leadership and employees’ development in the voluntary sector.
Description: A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Commonwealth Executive Master in Public Administration, June 2011
URI: http://hdl.handle.net/123456789/4200
Appears in Collections:Distance Learning

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