The Role of Motivation on Employee Performance in the Public Sector: A Case Study of the University for Development Studies- Wa Campus

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Date
2011
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Abstract
Motivation is crucial for organizations to function; without motivation employees will not put up their best and the company‟s performance would be less efficient. The situation is even more serious in developing countries where working conditions are unattractive. It is in view of this that this study was conducted to assess the role of motivation on employee performance in the public sector: a case study of the University for Development Studies-WA Campus. The case-study approach was adopted for the study with both qualitative and quantitative techniques such as stratified sampling and accidental sampling techniques were employed. Key informant interviews and questionnaires were the methods of data collection for the study and SPSS software was used toanalyse data collected from the field. The study found that, motivation packages for the staff of UDS Wa Campus were inadequate. This was evident in the non-availability of residential accommodation and transport for staff. Though senior members enjoy professional allowance, book and research allowance, off-campus allowance and entertainment allowance they complain they were insufficient. Free medical care was the only motivation for senior and junior staff. Monetary rewards and a conducive-working environment were the preferred form of motivation for workers. The effects of poor motivation on work performance on the campus were absenteeism, low output and high labour turnover. The study therefore, recommends that management should liaise with GETFUND to build residential accommodation for staff and end of year awards to motivate staffs.
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A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Commonwealth Executive Masters in Public Administration,
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