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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/4297

Title: Impact of Motivation on the Productivity of Employees at GTBank Ghana
Authors: Mc Forson, Joyce Essel
Issue Date: 16-Apr-2012
Abstract: Employees are a company's livelihood. How they feel about the work they are doing and the results received from that work directly impact an organization's performance and, ultimately, its stability. An unstable organization ultimately underperforms. The study had the following objectives: to establish the relationship between motivation and higher productivity among workers, to find out any relationship between motivational factors and work of staff and to determine how incentives influence workers approach to work and their performance. To achieve these goals, a questionnaire was designed based on the objectives. The completed questionnaires were processed and analyzed using the Simple Percentage and Chi-Square. The findings of this study revealed that alongside monetary incentives, another key factor in motivating employees is to involve them in the process aimed at attaining organizational effectiveness because without their co-operation and support a great deal of managerial energy may be wasted. The study concluded that efforts should be aimed at motivating staff of all levels in order to increase productivity for higher returns. The research made extensive use of both primary and secondary data. Primary data was obtained by administering a well-structured questionnaire to respondents in the selected bank. Interviews were also conducted from the bank to access the information on incentive package by the bank. GT Bank Ghana’s reports, the Internet, magazines, trade journals, were collected for the study. This study revealed that the workers motivational processes in GT Bank have undergone tremendous change since the organization was established.
Description: A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Commonwealth Executive Masters of Business Administration, April, 2012
URI: http://hdl.handle.net/123456789/4297
Appears in Collections:Distance Learning

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