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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/4891

Title: The Effect of Supervision on Staff Performance in Ga South Municipal Education Directorate
Authors: Osae-Apenteng, Joyce
Issue Date: 6-Feb-2012
Abstract: Although supervision has always been integral to every organization in Ghana, it has either been ignored or received with little attention in the past years. The study was designed to explore the effect of supervision on staff performance in the Ga South Municipal Education Directorate. It investigated the type, nature, challenges and effects. The study argues that while provision of infrastructure and personnel are vital for ensuring quality staff performance; the absence of supervision could lead to low performance. The study employed the desciptive survey as the research design. The simple random and purposive random sampling were used, to gather and collate first hand information relevant to the study from respondents in order to access the effect of supervision on staff performance. In all 50 respondents including directors, external supervisors, circuit supervisors and other staff (training officers, budget officers and administrators).These respondents provided information relevant to the study. The outcome of the study indicated that while majority of internal supervisors preferred and advocate for greater emphasis on internal supervisors, the external supervisors (from regional office) preferred the promotion of both systems in the Education Directorate. It also came to light that supervision cannot be overlooked since it is a major tool for better staff performance giving the right supervisors, right tools and right resources. The study showed that appraisal results are important for counseling sessions since staff expects that they are directed where they fall short. Supervision cannot have effect on performance if staff job satisfaction is down played. For improved performance, supervisors must make staff job satisfaction their top priority.
Description: A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the degree of Commonwealth Executive Masters of Business Administration, July-2012
URI: http://hdl.handle.net/123456789/4891
Appears in Collections:Distance Learning

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