The Effect of Employee Orientation on Performance in the Ghana Education Service: A Case of the Greater Accra Region

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Date
2012
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Abstract
It is an undisputable fact that the world is changing at a very fast pace. It therefore requires a change if every organization and institution are to respond to these changes. It is for these reasons that organizations need to initiate orientation to their employees to prepare and equip them with current skills and knowledge. This study was conducted to find out the effects of employee orientation on performance in Ghana Education Service (GES) – Greater Accra. The methodology that was used in collecting the research data was a survey design that used a purposive random sampling technique where questionnaires were distributed. The results indicated that the organization needs quality orientation programmes for its employees. It also pointed out that an orientation practice in the institution is facing many problems. However, there are certain factors that affect orientation practices in the Ghana Education Service. Based on the findings, a number of recommendations have been made. Among these include, frequent orientation programme with improved quality should be organized for GES employees alongside the provision of suitable working environment and motivation such as promotion for high performance should be used to enhance effectiveness of the programmes on employee performance in the Ghana Education Service to adopt a more comprehensive approach to orientation; and the Ghana Education Service should provide information in a way that can be engrossed, helpful and retained. In the same way, GES can use the orientation program to enhance employee performance and to develop a team atmosphere, and to ensure that orientation is effectively and efficiently carried out and managed for the realization of the purpose and objectives of Ghana Education Service.
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A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the degree of Commonwealth Executive Masters of Business Administration
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