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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/5571

Title: The impact of employee empowerment on service quality.
Authors: Akanyako, Joseph
Issue Date: 28-Aug-2009
Description: A thesis submitted to the Department of Marketing and Corporate Strategy, School of Business, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirement for the degree of Master of Business Administration, August 2009.
URI: http://hdl.handle.net/123456789/5571
Appears in Collections:College of Arts and Social Sciences

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