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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/5661

Title: Total Quality Management: a strategy for achieving organisational performance and competitive advantage: a Case Study of Intercity STC Coaches Limited
Authors: Tham, Dorinda
Issue Date: 7-Nov-2009
Description: A thesis submitted to the Department of Marketing and Corporate Strategy, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirement for the award of Master of Business Administration (Strategic Management & Management Consulting), November-2009
URI: http://hdl.handle.net/123456789/5661
Appears in Collections:College of Arts and Social Sciences

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