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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/7377

Title: Women Perception of Service Quality at Antiretroviral Therapy Centres in Ghana: Evidence from Ashanti Region
Authors: Boateng, Daniel
Awunyo-Vitor, Dadson
Jasaw, Godfred Seidu
Keywords: ART
Issue Date: 2012
Publisher: Journal of Biology, Agriculture and Healthcare
Citation: Journal of Biology, Agriculture and Healthcare, Vol 2, No.11, 2012
Abstract: In Ghana, the number of HIV positive women who rec eived a complete course of ART for PMTCT has been v ery low and inconsistent over the last three years In t he Ashanti Region, on ly 22.2% of HIV positive women in need received ART attended ART centres for medication in 2010-Certainly, appropriate strategy is required to improve use of ART centres. Thus the study aimed at exploring HIV positive women perception of ART cen tres specifically service quality andits implication on their use of ART centres.The study was conducted in three out of eight ART centres in the Ashanti Region of Ghana. Data was co llected from a total of 265 HIV positive women who had being on ARVs for treatment or prophylaxis tech nique. The respondents were randomly sampled for th e study. The data was collected using semi structured questionnaires and foc us group discussions (FGDs) using tape recorders and interviews guides. Statistical Package for Soci al Sciences (SPSS) version 16 was used to analyse t he data Generally the respondents perceived the service quality as satisfactory as they are satisfied w ith the care given them by the staff of the ART centres. However, Lo ng waiting times, unavailability of drugs and lack of follow ups have been mentioned by the respondents are key barriers to barriers to ART centre attendance by the respondents. Thus efforts should be made to reduce waiting time of patients, and make drug available. Future study should be a multidimensional study which would critically exami ne all barriers influencing access to ART.
Description: An article published in Journal of Biology, Agriculture and Healthcare, 2012.
URI: http://hdl.handle.net/123456789/7377
Appears in Collections:College of Health Sciences

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