Assessment of the effect of disciplinary procedures on employee punctuality and performance at Anglogold Ashanti, Obuasi Mine

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2012-07-24
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The purpose of the research was to critically explore the effect of disciplinary procedures on employee punctualityand performance at AngloGold Ashanti(AGA), Obuasi Mine. The methodology in terms of data collection involved mainly the use of questionnaires. In all, 211 self-administered questionnaires were sent out to employees in the Mining, Processing and Human Resource divisions. Out of this number,126 questionnaires were given to respondents in the Mining division, 65 to respondents in the Processing division whilst the remaining 20 were also given to employees in the Human resource division. A total number of 179 questionnaires were received from respondents. Out of the 179 received, 170 were valid for the analysis. These 170 responses were analysed using Microsoft Excel and the final results then presented in tables, bar graphs and pie charts.The study revealed that employees have knowledge of disciplinary procedures in AGAand how they can transform employees positively to fit into the working environment. Other findings indicated that the impact of disciplinary procedures on punctuality and performance is positive. Though effectiveness of the disciplinary procedure is high, there are challenges such as inability of management to educate workers on disciplinary procedures, inconsistency in the application of disciplinary procedures and above all unnecessary interruptions by the union. It is upon the basis of the above findings that the researcher recommends that the company should educate workers on disciplinary procedures and other work related matters.
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A thesis submitted to the Department of Managerial Sciences, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (HRM OPTION). 2012
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