The effect of recruitment and selection policies and practices on organisational performance: A case study of Naja David Veneer and Plywood Limited

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2014-07-25
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Since performance is the major concern of management of every business organisation, the calibre and levels of employees in an organisation determine its success or failure. The practice whereby unqualified employees were hand picked by managers to work in an organisation does not help matters. This study sought to examine the effect of recruitment and selection policies and practices on organisational performance - A case study of Naja David Veneeer and Plywood Limited. The study focused on the plymill, sawmill and administration sections of the company. Respondents were sampled from management and senior staff categories of the company. Questionnaires and interviews were used to collect both primary and secondary data. Also, both qualitative and quantitative methods were used to analyse the data. The study revealed that Naja David Veneer and Plywood Limited has a policy and procedures on recruitment and selection of employees. The study identified the usage of internal recruitment methods largely to fill in vacant positions in the company. The study revealed that socio-cultural factors and bias constitute the major challenges influencing recruitment and selection practices at NDVPL. The study revealed positive correlation between recruitment and selection methods and NDVPL performance. It was therefore recommended that other recruitment source such as external should be given equal attention for the supply of qualified and much needed external skills necessary for the growth and development of NDVPL. The researcher also recommends the use of assessment centres in the recruitment and selection practices of the company to avoid biases and ensure fairness and credibility in the selection process of the company. The researcher recommends further study on the effect of recruitment and selection policies and practices on employees’ performance: A case study of Naja David Plywood and Plywood Limited.
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A thesis Submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (HRM OPTION).
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