Exploring employee attitude and productivity at Electricity Company of Ghana, Ashanti-East

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Date
2014-07-25
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The purposes of this study were to identify employees‘ attitudes towards work related activities at ECG, Ashanti- East, ascertain the factors that cause employee attitudes at ECG, Ashanti-East and ascertain the relationship between employee attitude and productivity at ECG, Ashanti-East. For the purpose of this study mixed method; non-probability convenience sampling design was used to explore employee attitude and productivity. The sample group (N = 40) consisted of male and female staff. The questionnaire looks at employee attitudes on three facets namely, employee attitudes towards work, causes of employee attitudes and relationship between employee attitudes and employee productivity. The employee attitudes towards work facets include employee participation, organizational commitment, job satisfaction, employee theft, employee lateness and employee absenteeism. Descriptive and inferential statistics were used to analyse the data. The empirical findings from the study indicate that employees in the company recognize the relationship between employee attitude and productivity. The respondents however indicated their awareness of negative employee attitudes in the company. On the subject of job satisfaction the employee1s were highly satisfied towards monetary benefits. Some of the recommendations from the study include motivation of employees to contribute to productivity, extension of data collection and observation and comparison of different factors.
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A thesis submitted to the Department of Managerial Science, Knust, in partial fulfillment of the requirement for the award of MASTERS IN BUSINESS ADMINISTRATION (MBA).
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