The effect of organisational support on employees’ attitude to work: A case study of University of Education, Winneba-Kumasi Campus
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Date
2014-07-25
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Abstract
A successful organization is one which can adapt itself to environmental changes, create a purposeful management structure, and develop key competencies that will drive employees to it goals. Therefore, it is important for managers to find the factors which affect employees’ attitude and commitment towards work and its environment. One of the most important factors is organizational support. This study sought to examine the effect of organizational support on employees’ attitude to work. And by extension sought to achieve the following specific objectives; to identify the various forms of organizational support existing in the University of Education, to find out whether organizational support will yield positive employees commitment to work and to find out whether organizational support will yield positive employees attitude to work. The research design adopted was the exploratory research with a sample size of 105 employees of the University. Primary and secondary data were used to gather information from the respondents and the data collection instrument for the study was questionnaire. Statistical Package for Social Science (SPSS version 16.0) software was used for the data analyses. The result shows that there is a meaningful relationship between perceived organizational support and positive employees’ attitude to work. It is evident that the University supports employees who want to pursue further studies to better their performance and development. The study found that the University has the following forms of organizational support; provision of modern and relevant working equipment, caring about the employees well-being, monetary reward and educational support to employees. Again, good attitude was said to have positive effect on the work performance of the employees. The study recommends that the process of awarding
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educational scholarship for employees to do further studies should be fair and open to all to devoid of acrimonies. It further recommend that the University should try to address employees concerns and make sure they are brought to the side of University course to bring unity and common sense of purpose for all.
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A thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology, in partial fulfillment of the requirements for the degree of Master of Business Administration
(Human Resource Management Option)