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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/7662

Title: Challenges in controlling lateness, absenteeism and labour turnover. A case study of Christ Apostolic University College, Kwadaso, Kumasi.
Authors: Aseye Kasu, Philipine
Issue Date: 25-Jul-2014
Abstract: Organizations over the world face challenges of controlling lateness, absenteeism and labour turnover among their employees and these have been issues of much worry to most employers. Efforts have been made to permanently curb these problems in order to avoid the costs that come with them but unfortunately there seems to be no permanent solutions. This study therefore looked at the causes and effects of these withdrawal behaviours and challenges employers are facing in trying to curb them and the possible measures that can be put in place to curb them with Christ Apostolic University College (CAUC), Kwadaso as a case study. Questionnaires and interviews were used as the main data collection tools to solicit responses from employees and management of CAUC. The responses from the questionnaires were analyzed using the Statistical Product for Service Solutions (SPSS), which generated the frequency distributions and the various rankings of the responses and regression analysis. The study found out that most employees at the case study institution were reporting late to work and were sometimes absent from work due to low morale. This low morale the study revealed was caused by low salaries and other factors. The study also revealed that some of the employees were planning to leave the institution soon if factors such as low salaries among others still prevailed. The main challenges management had were the fact that these withdrawal behaviours were human attitudes and therefore difficult to change, manipulation of attendance registers by employees among others and management had also put in place measures such as assessment of lecturers, they were planning to acquire a biometric clocking system and working on improving salaries. It has been recommended that closed-circuit television (CCTV) cameras be acquired, backup childcare centres be created, salaries be increased among other things.
Description: A Thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (HUMAN RESOURCE MANAGEMENT OPTION). 2014
URI: http://hdl.handle.net/123456789/7662
Appears in Collections:College of Arts and Social Sciences

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