An investigation into training and development practices: A case study of selected Junior High Schools (JHS) in Kumasi Metropolis

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2013-07-02
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Abstract
Institutional Training and Development is so crucial for employee performance and should be given the necessary budgetary and management support without fail. This thesis is meant to investigate training and development practices for employees in selected JHS in Kumasi Metropolis. The study revealed that one-on one mentoring, job orientation, and on the job training were some of the training and development methods used. It was also revealed that, frequent training and development will have impact on performance of employees, as they will acquire skills and knowledge that is important to their job, help them achieve set targets and enhance employee output. Internship and assistantship, skills training, and job instruction training were the types of training and development practices used by institutions. On-the job training and job rotation among classes and positions in the school were some of the methods of training and development programs. On the factors used in assessing training and development needs of Staff, the study revealed that, there were no laid down rules and it is at times on ones qualification, work/position, commitment to duty / recommendations from employers like GES and other stakeholders. The study shows that the training and development programs organized by institutions exposed them to appropriate content and methodologies, increased their knowledge in the discharge of duties, increased output, increased job satisfaction and morale, increased their job security, and reduced management complains whilst enhancing their capacity to adopt new technologies and methods. The study recommended that there should be laid down policies regarding training and development programs for employees. It was also recommended that management should show commitment by providing the necessary resources for implementing training and development.
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A thesis submitted to the Department of Managerial Sciences, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the degree of Master of Business Administration (Human Resource Management).
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