An investigation into the effects of training and development on employee’s performance. A case study of agricultural extension services, Kumasi Metropolis

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2013-09-03
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Abstract
This study investigated into the effects of training and development on employee performance at Agricultural Extension Services, Kumasi. In all one hundred (100) questionnaires were administered to employees of the organization both male and female with a return rate of 60%. In addition, an unstructured interview was conducted for the management to ascertain views on the effects of training and development on employees’ performance. The study has revealed that training and development has positive effects on employees’ performance. It also revealed that some supervisors feel reluctant to evaluate training and development programmes. The study also revealed that the training needs analysis is done to identify specific training needs of the employees. The study revealed that training enhances employees’ performance. Furthermore, it revealed that training and development motivates employees to work effectively. In addition to that, the study revealed that training increases efficiency and quality of work in the organization. The researcher has established that training increases efficiency and quality of work in the organization. Moreover, it revealed that employee training and development reduces employees’ turnover in the organization. It is recommended that management provides the necessary logistics such as protective clothing and transport to arouse employees morale; sponsor off-the-job training and evaluate employees’ performance before and after training to enable employees contribute meaningfully to the attainment of organizational goals and objectives.
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A thesis submitted to the Graduate School of Business KNUST, Kumasi, in partial fulfillment of the requirements for the award of a degree in Masters of Business Administration (HUMAN RESOURCE MANAGEMENT).
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