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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/8269

Title: Supplier relationship management of the road construction industry: a case study of Ghana Highways Authority
Authors: Bow, Emmanuel Ofukpa
Issue Date: 18-Nov-2015
Abstract: Supplier Relationship Management (SRM) plays a major role in construction procurement. It becomes more relevant when coordinating public procurement activities between Ghana Highway Authority (GHA) as the entity and Road Contractors as the suppliers in which, the engagement could be described as short-term in nature. The principal roles of SRM are covered by the generic Supply Chain Management methodology which offers general guidelines that can be used to analyze, reengineer, properly coordinate, and improve the road construction procurement for the entity (GHA). Resolving and controlling problems plaguing the relationshi