Potential challenges in e-government procurement implementation in MMDAs in Greater Accra Region

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2016-02-29
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Abstract
Procurement is a necessary part of government business which cannot be underemphasized. In recent times, Electronic Government Procurement (e-GP) has turned out to be a paradigm shift from the traditional manual approaches to procurement in many countries. In Ghana, government has started putting structures and systems in place to support the introduction and implementation of e-Government Procurement meant to enhance the country’s procurement processes and block the financial loopholes in the already established manual system of procurement. It is however an undeniable fact that with the introduction of this new technological novelty in Ghana, there might be potential challenges which can profoundly affect the success of the implementation if not handled properly. As a prelude to the full roll out of the new system, there has been an urgent need to carry out a lot of background preparation towards its introduction and adoption. With emphasis on the critical success factors to the implementation of e-procurement, this study explored ways to overcome the potential challenges that might rear their head during the implementation in the MMDAs in the Greater Accra Region (GAR) of Ghana. There are sixteen (16) MMDAs in GAR comprising two (2) Metropolitan Assemblies, nine (9) Municipal Assemblies and five (5) District Assemblies. The study is exploratory in nature and makes use of both primary and secondary data. The Census method was employed in collecting data from the various MMDAs. Generally the study concludes that for electronic procurement implementation to be successful in Ghana, human resource and technological logistics, change management programme, top management support, security, user uptake and training among others must be critically looked at and the shortfalls addressed.
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A thesis submitted to the Department of Building Technology, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirement for the Degree of Master of Science in Procurement Management, 2015
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