An application of Queuing Theory to Outpatients Waiting Time; A Case Study of the Seventh day Adventist Hospital Tamale

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2012-11-14
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This thesis considers the average waiting time of patients at the Out-patients department (OPD) of tamale Seventh Day Adventist Day hospital as a single-channel queuing system with Poisson arrivals and exponential service rate where arrivals are handled on a first serve (FCFS) basis...
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A thesis submitted to the Department of Mathematics, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Master of Science Industrial Mathematics, Institute of Distance Learning. November 2012.
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