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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/8497

Title: Computerized record keeping among small and medium enterprises- a case study in Sunyani Municipality.
Authors: Anokyewaa, Christiana
Issue Date: 6-Apr-2016
Abstract: In developing countries like Ghana, Small and Medium Enterprises (SMEs) constitute about 90% of all businesses and occupy a central part of the Ghanaian economy as the main driver in terms of its contribution to income, employment generation and ultimately economic growth. However, over the years, many SMEs have folded up shortly after their establishment due to many factors; both environmental and internal. Key among these factors is poor accounting and financial record keeping. The study therefore examines the effect of computerized record keeping among SMEs in the Sunyani Municipality. The specific objectives were: to assess the types of record keeping systems employed by SMEs; to examine the extent to which SMEs use computerized record keeping in their business activities; to investigate the benefits and challenges with the use of the computerized record keeping system. The study adopted a case study research design. The data collected was analysed quantitatively and qualitatively. The researcher used purposive and random sampling techniques to reduce the possibility of research limitations. The primary data collected were analyzed using the Statistical Package for Social Science (SPSS) and the Excel computer software. The analyzed results are presented into graphical and descriptive representations such as tables, percentages, charts and graphics. The study found out that the form of record keeping by SMEs in the Sunyani Municipality is manual. Again, the study discovered that majority of SME operators in the Municipality do not employ computerized record keeping systems in their operations. It also revealed that computerization have positive effects on the operations of SMEs. Finally, the study found out that SMEs faced major challenges in adopting and implementing computerized record keeping systems in the municipality. Based on the findings the study concludes that the inability of SME operators to use computerized record keeping systems in their daily record keeping activities leads to iv negative effects on their operations. The researcher therefore recommend that for better decision making and improved performance of SMEs, the National Board for Small Scale Industries (NBSSI) should collaborate with other benevolent NGOs to set up training organizations to offer basic ICT training skills and development programme to SMEs operators at affordable cost. This will help them acquired basic ICT skills to enable them keep records of their business activities.
Description: Thesis Submitted to the Department of Accounting and Finance, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Master of Business Administration (Accounting), 2015
URI: http://hdl.handle.net/123456789/8497
Appears in Collections:College of Arts and Social Sciences

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