Emotional intelligence and effective leadership evidence from second cycle schools in Kumasi.
Loading...
Date
September 2015
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
This study seeks to contribute to the body of knowledge on organizational behaviour and
human resource development literature by empirically examining emotional intelligence as
determinant of leadership effectiveness, conflict management, and extra efforts arousal in
employees in second cycle educational institutions in Ghana. Data to address this objective
were collected using questionnaires from 6 senior high schools in the Kumasi Metropolis.
380 questionnaires were administered and a response rate of 96.39% was attained. Both
descriptive and inferential statistical tools and procedures were employed in analysing data
collected. Specifically, in estimating the study's proposed model, Ordinary Least Square
(OLS) regression analysis was used by building and testing for series of hierarchical models.
In all, after controlling for nine personality disposition variables, the study's proposed model
significantly accounted for 5.5%, 3.1%, and 7.1% variations leadership effectiveness, conflict
management, and extra efforts respectively. The study's results indicated that emotional
intelligence has significant direct effects on leadership effectiveness and extra efforts among
followers but its effects on conflict management is fully transmitted through leadership
effectiveness. That is, emotional intelligence was found not to significantly relate to conflict
management directly. By implication, the study points out that, leaders’ ability to manage
conflicts well and or arouse extra efforts in followers at the workplace is to a larger extent
depended on leaders’ level of effectiveness, which could largely be enhanced when leaders
are emotionally intelligent. Based on these findings, it is recommended that managements
and as well appropriate educational agencies should engage such leaders in activities (e.g.
continuous training and counselling) which could improve their emotional intelligence level.
Description
A Thesis submitted to the Department of Sociology and Social Work in partial fulfillment of the requirements for the degree of MPhil Sociology,