Strategic implications of outsourcing to business organizations; a study of Nwabiagya Rural Bank in Ashanti Region
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Date
November, 2015
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Abstract
Outsourcing is a common practice among both private and public organizations and is a major element in business strategy. Perhaps most organizations now outsource some of the functions they used to perform themselves. Organizations may expect to achieve many different benefits through successful outsourcing, although there are significant risks that may be realized if outsourcing is not successful. The purpose of this study was to assess the strategic implications of outsourcing to business organizations, Nwabiagya Rural Bank - Ashanti Region. The data used was primary data mainly questionnaire; it consisted of all the staff of the study (NRB). Sample size of sixty (60) was used and SPSS and Excel were the statistical packages used for the analysis. Attributes which were related to strategic implications of outsourcing was statistically analyzed. Subsequently, multiple regressions were to examine whether the strategic implications of outsourcing contributed to effectiveness of the model with respect to the factors. The response variable was benefits of outsourcing (BOS). The findings suggest that cost of training decrease through outsourcing and outsourcer performance is reviewed regular were very significant in determining the benefit of outsourcing in the study bank at 95% confidence interval but significance level at 90% variable management function by outsourcing was also significant. This may mean that these factors affect benefit of outsourcing (BOS) in the study bank. It is strongly recommending that effect of strategic implications of outsourcing to business organizations at Nwabiagya Rural Bank in Ashanti Region must be given the primary importance in all aspects in Ghana.
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A thesis report submitted to KNUST in partial fulfillment of the requirement for the award of Masters Degree in Business Administration (Strategic Management and Management Consultancy),