Effectiveness of training and development in organisations: a study of junior workers in the College of Art and Social Sciences in KNUST

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JUNE, 2012
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Abstract
In recent years, ideas and practices relating to human resource development have moved beyond a narrow conception of training and development. As business evolves and grow they are faced with great pressure to change. It has become necessary in view of the advancement in the modern world to invest in human resource training and Development. Training both physically, socially, mentally and intellectually are very essential in facilitating the level of productivity but also the development of personnel in organisations. Training involves the use of formal processes to impart knowledge and help people to acquire the skills necessary for them to perform their jobs satisfactorily. The quality of training carried out by organisations differs from organisations to organisations. Development on the other hand is an unfolding process that enables people to progress from present state of understanding and capability to a future state in which higher- level skills, knowledge and competencies are required. The study sought to examine the effectiveness of training and development in organisation, It sought to look at whether training improves skills and the role motivation play in training effectiveness. Questionnaire was designed using structured questionnaires to collect data from junior workers of the College of Art and Social Sciences of the university. The result of the training indicated that training impacted very much on the skills of the workers and enhanced positively on their performance. The study also revealed that there is a relationship between effectiveness of training and development and skills and knowledge and acquisition. It was recommended that there should be systematic training for workers through the identification of their training needs and also there should be frequent evaluation of the training given to workers.
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A thesis submitted to the School of Graduate Studies, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the Degree of Master of Sociology.
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