An assessment of conflict management practices in construction projects in Ghana (A case study of Greater Accra Region)
| dc.contributor.author | Mawuli, Kumavie | |
| dc.contributor.author | ||
| dc.date.accessioned | 2021-07-13T11:16:42Z | |
| dc.date.accessioned | 2023-04-19T04:43:10Z | |
| dc.date.available | 2021-07-13T11:16:42Z | |
| dc.date.available | 2023-04-19T04:43:10Z | |
| dc.date.issued | 2021-07-13 | |
| dc.description | A thesis submitted to the Department of Construction Technology and Management, College of Arts and Built Environment in partial fulfilment of the requirements for the Degree of Master of Science. | en_US |
| dc.description.abstract | Project management system involves the planning, control and co-ordination of a project from inception to completion and ensuring that client‟s needs are met and within a specified time, within a controlled budget to conform to quality standards. People have gradually realized that stakeholders in construction industry play a vital role in project success which cannot be relegated in any discussion concerning the success of any project. Conflicts can arise usually from contractual claims and individual misunderstanding. The aim of this study was to assess the conflict management practices in construction projects in Ghana. Questionnaires were used to collect data from 263 respondents. The study revealed that inadequate communication among project team members, excessive change orders, use of substandard materials for construction, poor performance by contractors and ambiguous and contradicting instructions are major sources of conflict in the construction industry in Ghana. Furthermore, remedial works on projects affects time of completion and subsequently cost overruns. The research also uncovered that, conflicts can strain business relations between construction project teams, and can escalate into long standing litigation in court if not properly managed. Conflict management such as compromise, collaborating, accommodating, avoiding and forcing was employed in resolving conflict issues on construction projects. It is recommended that efforts such as detail designs from consultants and the use of quality material will curb or minimize the various identified conflict issues on construction projects in order to ensure successfully delivery of projects. | en_US |
| dc.description.sponsorship | KNUST | en_US |
| dc.identifier.uri | https://ir.knust.edu.gh/handle/123456789/14356 | |
| dc.language.iso | en_US | en_US |
| dc.subject | Conflict | en_US |
| dc.subject | Management | en_US |
| dc.subject | Construction projects | en_US |
| dc.subject | Ghana | en_US |
| dc.title | An assessment of conflict management practices in construction projects in Ghana (A case study of Greater Accra Region) | en_US |
| dc.type | Thesis | en_US |
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