The impact of core competencies on skilled labor performance in the Ghanaian Construction Industry

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In recent times, clients expect products and services to meet particular requirements. However, the construction industry has often by and large failed to meet clients’ requirements. Often in developed economies, research on core competencies especially in the health and education sector has been well explored, the topic is not as well covered in the African setting particularly in the architectural, engineering and construction (AEC) industry. To address such issues as well as increase awareness, this study sought to explore the impact of core competencies on skilled labour performance in the Ghanaian construction industry. Utilizing snowball sampling techniques, a total of 150 questionnaires were sent to site managers, quantity surveyors, project managers, general contractors and architects in the construction industry within the Greater Accra region. 97 completed questionnaires gathered from the survey were analyzed using mean score ranking. The findings revealed achieving results competencies as the most significant cluster of core competencies. Also, improved worker satisfaction was regarded as the most significant impact of core competencies on skilled labour performance in the industry. The findings and recommendations of this study may be useful to construction professionals and policy makers who are seeking innovative ways to improve performance and productivity in their various organizations. It would be highly remarkable if future studies could consider exploring the constituents (key performance indices) of the labour performance so as to examine how each cluster of core competencies affect a specific labour performance index.
A thesis submitted to the Department of Building Technology, College of Art and Built Environment in partial fulfilment of the requirements for the degree of Master of Science,