The Mediating Role of Logistics Collaboration in the link between Supply Chain Relationship and Logistics Performance

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This study investigates the mediating role of logistics collaboration in the connection between supply chain management and logistics performance. The primary objective was to examine how the quality of supply chain relationships influences logistics performance and whether logistics collaboration plays a mediating role in this relationship. A cross-sectional research design was employed, utilizing a quantitative approach through a closed-ended questionnaire survey. The study focused on management personnel in various manufacturing companies within the Kumasi Metropolitan Assembly as the target population. Purposive sampling was used to select participants, given the specific characteristics required for the study. Five manufacturing companies were randomly selected, and questionnaires were administered face-to-face during working days to ensure clarity in responses. The collected data were analyzed using descriptive statistics, regression analysis, and the Hayes Process Macro in SPSS version 26. The findings crucially unveils a significant mediating role of logistics collaboration in the relationship between supply chain relationship and logistics performance. Thus, organizations that cultivate strong supply chain relationships can influence overall logistics collaboration, which, in turn, contributes to higher levels of logistics performance. The study therefore recommended that strengthening supply chain relationships and promoting collaborative logistics practices can be vital strategies for organizations aiming to boost their logistics performance. Further research is encouraged to explore additional factors and nuances in the dynamics of supply chain relationships, logistics collaboration, and logistics performance to inform more effective strategies for organizations.
A dissertation submitted to the department of supply chain and information systems, Kwame Nkrumah university of science and partial fulfillment of the requirements for the award of master of science in logistics and supply chain management