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Leadership styles of head teachers and its influence on staff performance in Senior High Schools in the Tema Metropolis.
(KNUST, 2019-08) Owusu-Amponsah, Mary Agyekumaa
The general low academic performance in Senior High schools have been attributed to teachers’ inability to perform their functions well and head teachers’ lack of good leadership among others. In light of this, the study aimed at examining the relationship between staff performance and headteacher’s leadership style as well as the relationship between leadership style of headteachers and their academic background and personal qualities. To achieve this, the study adopted a descriptive research design and a quantitative research approach. The study further adopted the use of systematic and simple random sampling techniques to select 399 teachers from five schools in the Tema Metropolis of Ghana. Additionally, the study adopted questionnaire to collect data from the respondents. The findings revealed that, the type of leadership style deployed by the headteachers from the perspective of the teachers was generally the affiliative leadership style. It also found that, there was positive relationship between the personal qualities and academic qualification of the headteacher with their leadership style. Finally, the study also showed that, the leadership style of the headteachers had a positive and significant relationship with the performance of the teachers in the school. The study concluded that, the academic qualification as well as years of teacher experience does have some influence on the type of leadership style, they are likely to deploy. Additionally, the type of leadership style, more specifically, the affiliative leadership is more appropriate to motivate teachers to want to give off their best to achieve better performance on the job. The study recommended that, Government agencies responsible for the allocation of headteachers to the various public should ensure that, these individuals have enough teaching experiences and have undergone further training in educational administration
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The impact of internal communication on staff performance: a case study of Al-Azhariya Islamic SHS.
(KNUST, 2019-07) Musab, Mohammed Kamil
Communication happens when a message moves from a sender to a receiver through a particular medium. Communication is very important in every organization and it plays a crucial role in the performance of employees. Internal communication is the type of communication that happens within an organization. The research used Al-azhariya Islamic Senior High School as a case study. It seeks to ascertain the channels of communication used at Al-azhariya Islamic SHS, determine the impact of internal communication on employee performance, identify the preferred channel of communication among the employees and finally identify the communication barriers affecting the employees at Al-azhariya Islamic SHS. The research used descriptive and case study design, simple random sampling was used to determine the size of the population. The findings depict a positive and significant relationship between internal communication and performance of the staff. There was a correlation of .487 at a significance level of 0.01.
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Assessing the role of public relations in improving beneficiary participation in Kumasi Metropolitan Assembly’s activities.
(KNUST, 2019-11) Pipim, Nana Kwadwo
Public relations are very essential in improving the level of communication between Assemblies and the people, hence the essence of increasing beneficiary participation in MMDAs activities. In this regard this study seeks to examine three specific objectives: on how public relations help to increase awareness of the activities of Kumasi Metropolitan Assembly (KMA), how public relations promote participation of people/beneficiaries in Assembly activities and projects and the measures the Assembly put in place to improve people/beneficiaries’ awareness and participation in the Assembly activities and projects. To obtain empirical evidence from the field a total of 155 people were covered by this research as the study respondents, in which I used the purposive and random sampling techniques. The study found that majority of the respondents interviewed 54% were not aware of KMA’s activities. This problem was identified and was associated to the issue that the assembly used the press agentry approach of participation which has not improved enough to enhance people knowledge on participation in the Assembly activities. The study also found that public relations have not been able to increase the participation of beneficiaries in the assembly’s projects. This represent 41% respondents who indicated that they were not involved in the implementation process. On the level of awareness of the activities of the Kumasi Metropolitan Assembly, 56% of respondents indicated they were informed of Assembly activities through the media (mainly through radio and social media). The study also found that the Assembly decided to use media and social media outlets as measures to improve beneficiary awareness and participation in the Assembly activities and project. The study recommended that the Assembly should adopt an appropriate module of public relations- two-way communication.
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Budgeting and budgetary control practices of NGOs in Ghana: a case study of technoserve INC. Ghana.
(KNUST, 2019-07) Owusu, Sampah
The objective of this study was to determine the effect of budgeting and budgetary control practices of some selected Non-Governmental Organizations in Greater Accra, Ghana. The study used a case study research design of budgeting and budgetary control practices in the selected NGO in Ghana. Technoserve Inc. was selected for the study. The population of the study comprised of six (6) senior management comprising of country director, Accountant and four (4) project managers, twenty– three (23) project officers and two(2) monitoring and evaluation officers. Convenient sampling was used in this study. The study used structured questionnaires for purposes of collecting data. Primary and secondary data was used. Researcher used SPSS version 21 in presenting data chronologically. It has emerged from the study that reason forbudgeting is to evaluate performance, encourage managers, communicate plans and coordinate the operations of an organization. It was evident from the study that problems respondents encountered during budget formation are operational difficulty, delays, lack of resources, poor forecasting and time consuming. In addition, problems encountered during budget implementation are operational difficulty, delays, lack of concern and constant monitoring. Findings from the study revealed that problems that respondents encountered after budget evaluation are cost exceeding benefits and inability to achieve targets. It is recommended that, budget committee members and heads of departments who are directly responsible for the preparation and implementation of budgets at Technoserve Inc. should have good appreciation of the rationales for budgeting as well as the basic principles in the preparation and implementation of budgets.
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Corporate social responsibility initiatives, policies and practices: the case of Ghana ports and Harbours Authority, Tema.
(KNUST, 2019-11) Danso, Patience Dei-Awuku
This study was to investigate CSR initiatives, practices and project implementation processes at GPHA. It was also to know the challenges that GPHA goes through in CSR project implementations. The study took a further direction to know the level of community awareness of where CSR projects takes place. The study took the form of a case study and survey to gather primary data from respondents by administering a questionnaire to 160 participants. These were made up of staff at the senior management level and junior staff level, such as Public Relations Department, Corporate Planning Department, HR Unit and the Monitoring and Evaluation Unit and also people who are directly affected by CSR projects in communities. Data were gathered from opinion leaders, youth and other community people. These helped to address a set of questionnaires tailored to address the research questions posed in the study. Descriptive statistics were used in analyzing the various variables used in the analysis. Majority seventy percent (70.0%) of the respondents had a bachelors’ degree. As has been in the interest of the researcher majority of the respondents being 78.0% of the employees exhibited an understanding of the practice of CSR. This is an evident that respondents have much knowledge on CSR practices and content of policy used in project execution. Though there were several challenges that were known during the analysis, among the top five as far as this study is concern were; lack of training, monitoring and reporting, Absence of systematic standard procedures for CSR initiatives, also lack of commitment on the part of those in charge of CSR projects and finally poor attitude of staff of GPHA, such as poor assessment. The study there recommends that GPHA’s CSR policy on practices should be well documented and enforced to sustain CSR projects and community confidence. Findings also revealed that, the community members are sometimes preinformed of impending CSR projects, and there are fewer numbers who are involved in decision making regarding CSR. Even though these were some major findings, the study concluded therefore that, GPHA takes their CSR activities practices seriously and partially follows CSR procedures in some cases.
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The impact of court-connected alternative dispute resolution on case management in court and effective justice delivery.
(KNUST, 2019-08) Amankwah, Samuel
Alternative Dispute Resolution was created as an alternative to the customary dispute resolution system, litigation, which had turned out to be exorbitant, tedious,and did not give the parties power over the result of their disputes and was commonly cumbersome. In 2010, Ghana passed the ADR Act (798) to spare time, cash, and give procedural fulfillment without the unpleasant court environment, ensure privacy just as improve correspondence and conservation of relationships. Since the passing of the Act in 2010, little has been accomplished by way of research to assess the adequacy of ADR with regards to case management in court and furthermore on the effective justice delivery. The current research tries to look at the effect of Court Connected Alternative Dispute Resolution (CCADR) on case management in court and effective justice delivery. The study recruited 30 participants that comprised of court users and judicial service staff who were interviewed using a semi structure interview guide. Findings from the study revealed that CCADR has led to reduction of workload and backlog cases in courts. Also participant viewed CCADR as effective because it provides quick resolution to conflict, it is cheaper and very traditional. When it came to participants experiences of CCADR, there were both positive and negative experiences. Some of the positive experiences included the system being flexible and less formal. Some of the challenges enumerated by participants included inadequate resources and problem with meeting time. Participants suggested public education and providing resources as ways to improve the system. It is therefore recommended that Government allocate funds to pay allowances of mediators regularly and if possible employ permanent mediator to help improve ADR system.
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The challenges to fighting cyber-crime in Greater Accra Region of Ghana.
(KNUST, 2019-06) Akpesey, William Kofi Apkalu
Cybercrime in all its forms is a growing worldwide phenomenon. As the frontiers of Information and Communication Technology (ICT) expand, so does the opportunity for dubious individuals and groups to engage in internet fraud. ICT has become essential to the operations of government, corporate institutions and individuals, but the benefits accruing from the growing access is being undermined by miscreants who are exploiting its capabilities to the detriment of others. This has tainted Ghana’s reputation in the global environment. The crux of this thesis is to examine the challenges faced by the Ghana Police Service in fighting cybercrime. The research was situated within the Accra metropolis and employed a quantitative method of data collection. Questionnaires were administered through multiple means i.e. in person and e-mail. A total of 298 police personnel were conveniently sampled with 198 questionnaires returned suggesting a 66.4% response rate. The study revealed that the main issue confronting the Police Service is that the Service is logistically under-resourced in terms of internet facilities, computers and the necessary technology to track fraudsters. The study further found that inadequate training of unit personnel and difficulty in collaborating with Telecom service providers prove to be challenges confronting the Police Service in fighting cybercrime. The study also revealed that online romance fraud, mobile phone fraud, US visa lottery scam and Rent apartment scam accounted for some of the highest cases of internet fraud. the research ends with the recommendation that institutions of state especially the Attorney General’s office should set schedule for reviewing the existing laws to address the peculiarities of cybercrime offences as well as drawing a legal framework to cater for the protection of the country’s cyberspace.