A framework for on-site communication planning for construction managers in ghana

Thumbnail Image
Journal Title
Journal ISSN
Volume Title
In modern day construction, some of the important elements contributing to the poor performance of the construction industry that have been identified are ineffective communication practices, the organizational fragmentation and the lack of integration between design and construction processes. In an industry such as construction, interaction is mainly characterised by unfamiliar groups of people who come together in a purpose driven environment within short periods before they are divided into several groups to perform their various roles towards the achievement of a construction project. Accordingly, failure in project communication can lead to the failure of the project as whole. Communication does not only aim to keep members of the project team updated in terms of progress, but to as well enhance the ownership of project decisions. This study aimed at developing a framework for on site communication to aid the planning of communication during the construction phase. The study adopted the quantitative method of research; in congruence with similar construction communication studies conducted. The primary data collection tool used for the study was the questionnaire. Data were collected from construction managers of D1 and D2 firms operating in the Kumasi and Accra Metropolises in Ghana yielding a response rate of 86 percent. Statistical tools used in data analysis included the mean score; quadrant analysis, factor analysis and descriptive statistics. The key findings of the study led to the development of a framework aimed at enabling construction managers to plan communication during the construction stage. The developed framework serves as an aid to construction practitioners to plan communication and help in allocating responsibility for information management. It also serves as a reference point through the provision of sources for which information can be assessed. Theoretically, further study has been recommended to validate the proposed framework on real life projects.
A thesis submitted to the Department of Building Technology, College of Art and Built Environment in partial fulfilment of the requirements for the degree of Master of Philosophy,
Communication, Construction industry, Communication Planning, Framework