Browsing by Author "Amponsah, Eric"

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    Patients’ preference of public and private hospitals: evidence from Kumasi and Bibiani in The Ashanti & Western Regions of Ghana
    ( 2015 ) Amponsah, Eric
    Ghana’s health sector has seen some transformation resulting from government and development partners’ interventions. By and large, the public health care delivery is generally seen as giving more impartial and evidence-based consideration. However, both public and private hospitals have clients patronizing them. The question therefore is, “at what point is a patient likely to opt for private or public healthcare. The study sought to assess clients’ preference for private and public hospitals. The research design adopted for this study was descriptive design. The population comprised the inhabitants of Kumasi Metropolis (Ashanti Region) and Sefwi-Bibiani (Western Region), who are 18 years and above. Purposive and convenience sampling techniques were used to select 600 inhabitants from the selected regions (300 from each region). Data was collected from primary source by administering questionnaires to the inhabitants. After the study, it was concluded that, the choice of public hospital over private hospital was positively influenced by service quality, word-of-mouth, and the type of ailment (sickness). Satisfaction on the other hand, decreased the odds (likelihood) of public hospital being selected over private hospital. Private hospitals performed better on medical services, nursing services, support services, administrative services, patient safety, and hospital infrastructure. However, public hospitals performed better on the dimension of patient communication than private ones. The study also found that respondents who patronized private hospitals were slightly more satisfied with service than that of public hospital. The study recommends an improvement in waiting time within public hospitals in Ghana. This may be through the creation of additional consulting units and the use of appointments for those who prefer special services. Private hospitals are also encouraged to furnish patients and guardians with appropriate counseling to help them make informed decisions before and during service usage
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    Stakeholder management strategies adopted by Sekondi-Takoradi metropolitan assembly for urban development grant (UDG) projects.
    (2021-06-15) Amponsah, Eric;
    The research aimed at investigating Stakeholder Management Strategies adopted by SekondiTakoradi Metropolitan Assembly for Urban Development Grant (UDG) Projects. In achieving this aim, the objectives set were; to identify steps adopted in stakeholder management; to identify challenges associated with stakeholder management; and to identify causes of the challenges associated with stakeholder management by Sekondi-Takoradi metropolitan assembly. The research adopted the quantitative strategy, data was obtained using questionnaire. The total population was 185, Kish formula was used in obtaining the sample size of 72, and 60 respondents helped in achieving the aim of the research. The data was analyzed and presented with the aid of Statistical Package for Social Scientists (SPSS) and Microsoft Excel software’s (using the Mean score ranking and Relative importance index (RII). The study revealed that planning of stakeholder management, identification of stakeholders and controlling of stakeholder’s engagement were the most effective steps adopted in stakeholder management strategies. In the second objective, poor communication among stakeholders, poor strategies during stakeholder’s management, lack of stakeholder support, hiring a project management with high competency and excessive political interference were also the major challenges associated with stakeholder management strategies. Low level of understanding among stakeholders, high level of disagreement among stakeholders, inconsistent communication among stakeholders and unavailability of resources were the main causes of challenges were chosen by respondents that needed effective attention to be resolved. Lastly, the study revealed stakeholders being included in the project process, firm agreeing with stakeholders in finding solutions, ensuring that there are enough resources for stakeholders during a project and lastly ensuring good relationships among stakeholders as the important strategies that could reduce the challenges. These were the main strategies selected by respondents to help reduce these challenges and causes of challenges, and there were other helpful strategies that were chosen as the least strategies.