Browsing by Author "Anarfi, Eunice Akomaa"

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    The role of communication in a projectized organization: A case study of its effect on selected world bank financed projects in Ghana
    (2021-07-13) Anarfi, Eunice Akomaa;
    The study was conducted to first of all, determine how much project organizers value communication; secondly, to uncover the various communication channels employed in project management and finally, to determine how communication affects the success of World Bank projects. Using mixed research design, the study collected data from 50 respondents through questionnaire administration. Samples were selected by adopting purposive sampling techniques. The sampled data was analyzed using SPSS data analysis software (Version 22.0). Results of the analyses were discussed and presented using tables, figures/charts, frequencies and percentages. The study found that communication received some level of attention during World Bank projects of which the value assigned to it is quite significant, thus from 5% to 6% of total budget allocation. The World Bank used multiple communication channels which includes; staff suggestion scheme, satisfaction survey, social gathering, annual reports, site review meetings, website, noticeboards, newsletter, general meeting, formal communication, face-to-face communication and broadcast media. The study found again that there have been several challenges in the communication process during projects. Some of the identified barriers were, political/community interference, poor listeners, poor leadership, unclear objectives, cultural differences, unclear communication channels, ineffective reporting systems, information filtering, lack of trust, religious issues, language barrier, age difference, physical barriers, psychological barriers and lack of accountability. The study recommends that communication has a very important role in project management and hence should be given maximum attention. There should be enough effort to remove all barriers especially those that are easily avoidable