Browsing by Author "Griffiths Michael Ebo Sam"

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    Examining the relationship between e-procurement and procurement performance: the moderating role of digital literacy
    (KNUST, 2023) Griffiths Michael Ebo Sam
    Digital literacy has become important in the procurement process. Digital literacy can influence attitudes towards e-procurement and perceived behavioural control, affecting organizations' ability to identify benefits, assess risks, and develop successful adoption strategies. Management teams with high digital literacy may be more adept at leveraging e-procurement systems to achieve their goals, while those with low digital literacy may face challenges and hesitations in adoption. This study investigated how digital literacy strengthens or weakens the relationship between e-procurement and procurement performance. The study was conducted in greater accra region by sampling 203 health facilities in the region. The data was gathered using a 7-point likert scale questionnaire and analysed using multiple regression. It was discovered that e-procurement increased the procurement performance of health organizations. Also, it was found that the positive relationship between e-procurement and procurement performance was weakened by digital literacy of top management. Top management should be involved in the e-procurement implementation process to ensure that they are familiar with the system and understand how it works. Healthcare organization should assign accountability for the success of e-procurement implementation to a specific individual or team, who can ensure that the project stays on track and that any issues are addressed promptly.