An assessment of training programmes: a case study at Ashanti Goldfeilds Company Limited

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This research was undertaken as an assessment of training programmes at Ashanti Goldfields Company. The underlying hypothesis for the research has been that; training programmes in the company have not been successful in improving the knowledge and skills of the employees which are meant for increasing the company’s productivity and profit. The research methodology involved interviews with facilitators, training superintendents as well as human resource management practitioners. Questionnaires were also administered to past participants of training programmes as well as Heads of Department to assess the training programmes of the company. The analysis of the results of fieldwork showed that there are loopholes in the company’s training programmes. There is evidence for instance that employees training programmes are routine and therefore are not linked to their training needs assessment. Thus, the design and development of training is usually not a logical outcome of the assessed training needs of the participants. The fieldwork also showed that there is hardly post training evaluation. These actually do not reflect any systematic approach to training. However, despite these loopholes which were noticed in the company’s training programmes, data collected from the sampled trainees revealed that training in AGC has been effective taking into consideration the fact that almost all of them were able to transfer what they learned from their training programmes to the job.
A thesis submitted to the Department of Economics and Industrial Management, College of Arts and Social Sciences, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the award of Master of Arts in Industrial Management, 2003