Stakeholder management practices: case study of marine rehabilitation project at Ghana Ports and Harbour Authority (Takoradi shipyard)
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Date
OCTOBER, 2018
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Abstract
Stakeholder management is a vital activity, using simple procedures and investing a modest
effort can make a big difference to the eventual success of the project simply by understanding
the stakeholders and what they want. Communications with stakeholders who have high levels
of interest and influence will be managed differently from those with stakeholder of low
interest and influence. This study seeks to examine the stakeholder management practices
implemented in marine rehabilitation projects activity in Ghana Ports and Harbours Authority
– Takoradi shipyard, challenges of stakeholder management, causes of the identified challenges
as well as to provide recommendations on strategies for effective stakeholder management.
The research design for this study is of quantitative type, this study used descriptive statistics
to achieve its objectives. The key findings of this study are: the critical challenges of
stakeholder management practices at Ghana Ports and Harbours Authority, Takoradi shipyard
in their order of ranking of occurrence include unclear stakeholders, negative community
reactions to the project, Inadequate resources assigned to the project, changes in scope of work
and lack of support from stakeholders. The study found several causes of the identified
challenges which includes poor planning, lack of human personnel and lack of effective
communication. The study also found several proposed strategies for effective stakeholder
management including effective planning, effective communication and effective stakeholder
engagement.
Description
A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the Degree of Master of Science in Project Management.
Keywords
Stakeholder, management practices, marine rehabilitation project, Ports and Harbour Authority