Stakeholder Management Practices: Case Study of Marine rehabilitation Project at Ghana Ports and Harbour authority (Takoradi Shipyard)
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Date
2019-10
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Publisher
KNUST
Abstract
ii
ABSTRACT
Stakeholder management is a vital activity, using simple procedures and investing a modest
effort can make a big difference to the eventual success of the project simply by understanding
the stakeholders and what they want. Communications with stakeholders who have high levels
of interest and influence will be managed differently from those with stakeholder of low
interest and influence. This study seeks to examine the stakeholder management practices
implemented in marine rehabilitation projects activity in Ghana Ports and Harbours Authority
– Takoradi shipyard, challenges of stakeholder management, causes of the identified
challenges as well as to provide recommendations on strategies for effective stakeholder
management. The research design for this study is of quantitative type, this study used
descriptive statistics to achieve its objectives. The key findings of this study are: the critical
challenges of stakeholder management practices at Ghana Ports and Harbours Authority,
Takoradi shipyard in their order of ranking of occurrence include unclear stakeholders,
negative community reactions to the project, Inadequate resources assigned to the project,
changes in scope of work and lack of support from stakeholders. The study found several
causes of the identified challenges which includes poor planning, lack of human personnel and
lack of effective communication. The study also found several proposed strategies for effective
stakeholder management including effective planning, effective communication and effective
stakeholder engagement.
Description
A thesis submitted to the Department of Construction Technology and Management,
Kwame Nkrumah University of Science and Technology, Kumasi in Partial Fulfilment of the requirements for the Degree of Master of Science in Project Management