The Acceptance of E-Procurement in Ghana: A Study of Key Stakeholders in the Construction Industry in Greater Accra

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The Public Procurement Act of 2003 was intended to harmonise public procurement processes, secure judicious, economic and efficient use of state resources and ensure that public procurement is fair, transparent and non-discriminatory. The research seeks to find out the acceptance of e-procurement on the local construction industry in Ghana. By policy or practice, the increasing numbers of Government Department in Ghana are mandating the use of information technology (IT) to administer and deliver service to public. Many institutions achieve, or expect to achieve, enhanced procurement service and productivity by using advance technologies in e-Procurement. The research community relies increasingly on e-Procurement-enabler users that massively registered to equip with the system. The effectiveness of the public delivering service regarding procurement is a relevant topic of discussion among the clients. Taking into consideration the gap in the literature, a study has been carried out on the acceptance of e-Procurement in the construction industry in Ghana and the factors that leads to the adoption of e-procurement in the sector as well as the challenging factors that inhibit the acceptance of e-procurement. The factors that lead to the acceptance of e-Procurement system are the framework of this research. Therefore, this research will focus on these factors as the moderating effect towards satisfaction level among the users.
A Thesis Submitted to the Department of Building Technology, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the award of a degree of Master of Science in Procurement Management, 2014