Supply chain digitalization and resilient supply chain performance: the role of supply chain financing

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In a changing environment where supply chains are dynamic, it is important that firms increase capabilities in order to boost resilience and become competitive. The aim of this study is to assess the impact of supply chain digitalization on supply chain resilience with supply chain financing as the mediator. The study adopted a quantitative approach and employed survey questionnaires to collect data from two hundred and fifty (250) respondents in the manufacturing industries across Greater Accra, Ashanti, Central, Northern, Eastern and Volta Regions in Ghana. The study employed purposive sampling technique to select its sample size. Results were analysed in a descriptive and inferential design using Structural Equation Modelling – Partial Least Squares and Statistical Package for Social Sciences and results were presented in tables and figures. Results showed that digital tools use affects resilient supply chain performance significantly as the correlation amongst the variables were positive and significant. Secondly, it was revealed that, the adoption of digital tools in operations has a positive impact on resilient supply chain performance. Finally, the study revealed a full iv mediation effect of supply chain financing between supply chain digitalization and supply chain resilience. The study suggested that organizations and governments should find creative solutions to enhance and extend their current resources to develop new supply chain competencies and capabilities and become resilient in changing environments.
A thesis submitted to the department of supply chain and information s systems, kunst school of business, in partial fulfillment of the requirement for the award of the degree of msc. Business administration (logistics and supply chain management)